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Answered

Logo not showing on invoice pdf

Kenny 4 months ago • updated by Max Kamyshev 3 months ago 4

Hey all,


The logo shows up on the invoice through the web portal, but when I kick out a pdf, the logo does not show. I've tried resizing to 300x100 with no success. Is there something I am doing wrong?


Thanks in advance!

Answered

Hello, 

The problem happens because you have not invoice template. Just set it, I'll show you how)


You should go to System settings http://prntscr.com/iv5yx5, then, click on menu item Payment Methods http://prntscr.com/iv5z3o, open the invoice template http://prntscr.com/iv60dz, and check this parameter http://prntscr.com/iv60nu . If checked, please go to Organization settings http://prntscr.com/iv60xy, open settings and check your logo http://prntscr.com/iv617t, or upload it.

If you have any questions, please let me know how I can help.

It worked! Thank you so much, Max!

Hi Max,


I see our logo comes out tiny on the invoice. Any advise on how to make it a bit bigger? 


Thank you in advance


Hi Johann, we'll find any ways to add this feature